Recently, MCT sat down with Tyler Anderson, Director of Secondary Marketing at First National Bank of Omaha (FNBO).
In this case study, Tyler discusses how he transformed FNBO’s secondary operations after moving away from a legacy hedge software provider.
By spearheading a shift in execution strategy and leveraging the automation within MCTlive!, Tyler has driven significant gains in profitability while keeping his team lean and focused on high-level strategy.
Tyler Anderson
Director of Secondary Marketing, First National Bank of Omaha
Tyler Anderson joined FNBO in 2011 and brings more than a decade of experience in mortgage secondary marketing. Throughout multiple market cycles, he has overseen FNBO’s hedging, execution, and capital markets strategy, helping the bank adapt to shifting borrower profiles, execution outlets, and interest rate environments.
Today, FNBO leverages MCTlive!, MCT Lender Analytics, and Agile’s MBS pool bidding functionalities to support a diversified and agency-focused execution strategy.
Leveraging Strategy and Automation to Drive Profits
As FNBO’s secondary marketing operation matured, the team began evaluating how well its existing hedge platform aligned with the bank’s evolving needs. The goal was to identify a solution that could better support FNBO’s approach to hedging, reporting, and execution.
After reviewing multiple options, MCT emerged as the best fit.
Tyler has leveraged MCTlive!, Lender Analytics, and Agile for MBS pool bidding to create a high-performance loan management environment.
- MCTlive! – A comprehensive capital markets platform for day-to-day loan pipeline management, trade positions management, and loan-sale best execution. MCTlive! automates repetitive tasks and frees your time for other high-value functions.
- Lender Analytics – Aggregate mortgage pipeline and loan sale data providing business intelligence for mortgage competitive analysis.
“MCTlive! makes hedging conventional pipelines about as easy as it gets. It has allowed me to focus on strategy rather than the small details of entering prices into a system.”
– Tyler Anderson, FNBO
A Smooth Transition with Stronger Analytics and Reporting
One of FNBO’s biggest concerns was ensuring continuity during the transition from their previous provider. MCTlive! allowed the team to move onto the platform with minimal disruption while immediately enhancing visibility into hedge position and performance.
With MCT, FNBO gained:
- More robust hedge reporting
- Clearer insight into durations and risk exposure
- Analytics that aligned with existing hedge philosophy
Summary of FNBO’s Top Takeaways
Since Tyler Anderson led FNBO’s migration to MCTlive!, the bank has strengthened both profitability and operational efficiency by modernizing its hedge workflow, expanding execution options, and reducing manual commitment processes. By refining its footprint-driven strategy and shifting toward a more balanced mix of servicing release and retention, FNBO has stayed lean while capturing measurable gains in execution and efficiency.
Tyler also expanded FNBO’s execution mix by bringing in more aggregator investors to unlock additional pricing opportunities while maintaining strong agency concentration.
“We shifted our focus to where we bank and where our branches are, and the customer base changed with it. That evolution in borrower profile and execution strategy helped drive a meaningful lift in profitability.”
YoY Profitability Lift
“The AOT automation in MCTlive! makes execution incredibly easy. Once you have the right investor setup, it’s seamless and it’s helped us take advantage of opportunities we weren’t consistently capturing before.”
Annual savings from AOT Execution
“MCTlive! makes it simple to bring in multiple broker-dealers, see pricing clearly, and quickly lock in the best trade.”
Annual savings from TBA Trading
Automation
“Our servicing team benefits from the Lock Desk’s help and process automation, saving me hours each week.”
Hours saved per month with MCT
“What used to take most of the morning is now a much faster process. The agency cash window integrations alone save us hours and eliminate a lot of manual work.”
Hours saved per day on single cash commitments
Full Interview: FNBO
What MCT solutions is FNBO currently using?
We use MCTlive! for hedging analytics, business intelligence, and Agile for pool bidding. We also leverage MCTlive! for agency cash window execution, AOTs, and competitive TBA trading.
The platform supports our day-to-day execution while giving us the analytics we need to stay strategic.
What initiated your search for a new hedging solution?
We were coming up on our contract for our previous hedge solution, and it was priced out of the market. We were looking for a solution with better integration options. We weren’t connected well with the previous provider and wanted something more sophisticated from a technology standpoint.
MCT felt like the most sophisticated and complete solution. The reporting and analytics were the strongest, and it aligned well with our hedge philosophy. It also felt like the easiest transition. It was a solution that would enhance what we were already doing rather than force us to change everything overnight.
FNBO measures profitability using its internal LO metric. What results have you seen since adopting MCT?
Our target is around 260 basis points over LO pricing. In 2024, we achieved 269 bps, and in 2025 that increased to 294 bps.
That improvement came from a combination of factors like changes in footprint, borrower mix, and execution strategy, but MCT has supported that evolution by making execution and analysis more efficient and transparent.
Profitability lift
How has FNBO’s execution strategy evolved in recent years?
We shifted our focus toward where we bank and where our branches are, which naturally changed our customer base. Loan characteristics shifted, average loan balances came down, and that opened up more execution opportunities.
At the same time, we moved from being almost entirely servicing-retained on the agency side to a more balanced mix of retained and released execution, including more aggregator investors.
FNBO committed nearly $240MM through MCTlive! last year, with a strong agency concentration. How does MCT support that strategy?
MCT makes hedging and executing a conventional, agency-focused pipeline about as easy as it gets. With most of our production in conventional loans, the platform helps us manage durations, cross-hedging, and reporting efficiently.
The integration with the agency cash windows and Freddie Loan Selling Advisor is a huge advantage. Being able to execute dozens of commitments at once with confidence saves significant time.
How has the agency cash window integration changed your workflow?
Before MCT, all of that was manual. I was creating commitments, double-checking pricing, and then re-entering everything back into the hedge system.
Now, it’s a streamlined process. What used to take most of the morning can be completed much faster, and it eliminates a lot of room for error.
FNBO has also used AOT execution despite a high agency concentration. What value have those AOTs delivered?
Historically, we sold most loans in cash and didn’t rely heavily on AOTs. With MCT, the automation around AOT execution made it much easier to identify and execute opportunities especially as we expanded our aggregator relationships.
The platform handles the complexity, including tri-party agreements, so it fits naturally into our workflow.
You’ve also used competitive TBA bidding through MCT. How has that experience been?
We’re still fairly traditional in how we trade TBAs, but when we have the volume to run competitive bidding, MCT makes it simple. You can easily select multiple broker-dealers, see pricing clearly, and quickly identify the best execution.
Those opportunities do make a difference when we’re able to take advantage of them.
What impact has MCT had on your team’s efficiency and staffing?
One of the biggest benefits [of working with MCT] has been our ability to stay lean. The efficiencies in the platform mean we haven’t needed to add headcount, even as things change.
Training new analysts is also easier. The platform’s learning curve isn’t as steep, so the team can spend more time on strategy instead of manual tasks.
How has MCT’s Client Success Group (CSG) supported FNBO?
Even though we operate autonomously, MCT’s CSG is still paying attention to our pipeline. Quarterly reviews of fallout ratios have been especially valuable, and they’re always quick to respond when we need help with writebacks or configuration changes.
Any issue we’ve had has been addressed quickly, often the same day.
Looking back, what has been the most meaningful benefit of partnering with MCT?
The most meaningful benefit of MCT is the combination of technology and people. The platform meets our needs as our strategy evolves, and the team behind it genuinely cares about client success.
If we were told we could no longer use MCTlive!, it would be a real disappointment because we’d be stepping back from a solution that fits how we operate today.
Conclusion: Leveraging the Power of Technology and People
By transitioning to a more sophisticated technology suite, FNBO successfully transformed its secondary marketing operations, achieving a 25 BPS lift in profitability and significant annual cost savings.
By transitioning to a more sophisticated technology suite, FNBO successfully transformed its secondary marketing operations, achieving a 25 BPS lift in profitability and significant annual cost savings. The integration of automated workflows allowed the bank to maintain a lean team while gaining the high-level analytical insights needed to adapt to shifting market cycles and borrower profiles. Ultimately, the partnership with MCT provided the perfect blend of powerful technology and expert support, ensuring FNBO remains agile and competitive in an evolving mortgage landscape.
Ready to achieve similar results? Schedule a demo to see how the same technology used by FNBO can modernize your hedge workflow, automate manual processes, and drive measurable profitability for your organization.
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